Privacy Policy

Last updated: April 2026

1. Introduction

NWAT Global Trading & Contracting (Arabic: نوات العالمية للتجارة والمقاولات), hereinafter referred to as "NWAT Global," "we," "our," or "us," is committed to protecting the privacy and personal data of all individuals who interact with our website and services. This Privacy Policy explains how we collect, use, store, and safeguard your personal information in accordance with the Saudi Arabia Personal Data Protection Law (PDPL), issued by Royal Decree No. M/19 dated 9/2/1443H (corresponding to 16 September 2021), and its implementing regulations.

By accessing or using our website (www.nwatglobal.com) or engaging with our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide Directly

• Full name, job title, and company name when you submit a contact or inquiry form
• Email address and telephone number for communication purposes
• Project details, specifications, and service requirements you share through our forms
• Any additional information you voluntarily provide through correspondence with our team

2.2 Information Collected Automatically

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on each page, and navigation patterns
• Referring website URL and search terms used to find our website
• Device type (desktop, mobile, tablet) and screen resolution

3. How We Use Your Information

We process your personal data for the following lawful purposes, as permitted under Article 5 of the Saudi PDPL:

• To respond to your inquiries, quotation requests, and service-related communications
• To provide and manage the services you have requested, including global supply and procurement, construction and contracting, coating and surface solutions, and equipment parts and maintenance
• To process orders, manage contracts, and fulfill our contractual obligations to you
• To send you relevant updates about our services, projects, and industry developments (only with your prior consent)
• To improve and optimize our website performance, user experience, and service offerings
• To comply with legal and regulatory obligations under the laws of the Kingdom of Saudi Arabia
• To protect our legitimate business interests, including fraud prevention and security

4. Data Protection & Security

In compliance with Article 19 of the Saudi Personal Data Protection Law (PDPL), NWAT Global implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our website
• Secure server infrastructure with restricted access controls
• Regular security assessments and vulnerability testing
• Employee training on data protection and confidentiality obligations
• Strict access controls limiting personal data access to authorized personnel only

In the event of a personal data breach that may cause harm to data subjects, we will notify the Saudi Data & Artificial Intelligence Authority (SDAIA) and affected individuals in accordance with Articles 20 and 21 of the PDPL.

5. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our website. We use the following types of cookies:

• Essential Cookies: Required for the basic functionality of our website, such as page navigation and secure area access. These cookies do not collect personal data.
• Analytics Cookies: Help us understand how visitors use our website by collecting anonymized usage data. This data helps us improve website performance and content.
• Functional Cookies: Remember your preferences (such as language selection) to provide a personalized experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. Third-Party Services

We may use third-party service providers to assist in operating our website and delivering services. These providers may include web hosting services, analytics platforms, and communication tools. We ensure that any third-party service providers who process personal data on our behalf are contractually bound to comply with the Saudi PDPL and maintain appropriate levels of data protection.

We do not sell, trade, or rent your personal information to any third parties. Personal data may only be shared with third parties where required by Saudi law, court order, or regulatory authority, or where you have given explicit consent.

7. Data Retention

In accordance with Article 18 of the Saudi PDPL, we retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted under Saudi law. Specifically:

• Contact form submissions and inquiry data are retained for a period of two (2) years from the date of submission
• Contractual and transactional records are retained for a period of ten (10) years, in accordance with the Saudi Commercial Court Law and Companies Law
• Website analytics data is retained in anonymized form and may be kept indefinitely for statistical analysis

Upon expiration of the retention period, personal data will be securely deleted or anonymized in a manner that prevents its reconstruction or identification.

8. Your Rights Under the Saudi PDPL

Under the Saudi Personal Data Protection Law, you have the following rights regarding your personal data:

• Right to be Informed: You have the right to be informed about the collection and processing of your personal data, the purpose of processing, and the identity of any parties with whom your data is shared.
• Right of Access: You may request access to your personal data that we hold and obtain a copy thereof.
• Right to Correction: You have the right to request correction of any inaccurate or incomplete personal data.
• Right to Destruction: You may request the destruction of your personal data when it is no longer necessary for the purpose for which it was collected, subject to applicable legal requirements.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Complain: You have the right to lodge a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details provided in Section 10 below.

9. Changes to This Policy

NWAT Global reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or regulatory obligations. Any material changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

Continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of such changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: